Role: ServiceNow-Asset & Configuration module Consultant.
Location: Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu 600130—–Face-To-Face Interview.
JD:
ITSM Platform Expertise: In-depth knowledge of platforms like ServiceNow, including
configuration, workflow development, and integrations.
CMDB Mastery: Building, maintaining, data normalization, dependency mapping, and managing CI attributes and relationships.
IT Asset Management (ITAM): Full asset lifecycle management (procurement to disposal), inventory control, and compliance.
Discovery Tools: Familiarity with tools that populate CMDBs (e.g., ServiceNow Discovery).
Data Integration & Scripting: Using APIs, import sets, and scripting (JavaScript, Python) for data loading and automation.
Reporting & Analytics: Creating dashboards, reports, and analyzing metrics (KPIs, cost) using built-in tools or Excel (VLOOKUP, PivotTables).
Infrastructure Knowledge: Understanding operating systems, networks, cloud services, hardware, and software
Strong understanding of ITILv4 processes and frameworks
Experience in defined practice area required
Excellent verbal and written communication skills
…